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Collaboration Software

Our software makes leveraging Cisco’s collaboration tools easier than ever. So your team can focus on business.

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Technology Adoption

Our Unified Communications training experts make it easy for your team to adopt Unified Communications like voice, video and chat technologies.

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Dedicated Support

From our New York City office, we are on call so you don’t have to be. The health of your Unified Communications practice is our business.

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Customer Success Story

Allan Konigsberg of Levy Konigsberg, LLP explains how Fidelus improved his firm’s communications.

Client Testimonials

  • Fidelus is a great company. They are extremely knowledgeable on Cisco products and services. Their customer service is second to none.

    Brian Wright
    Brian WrightFox Rothschild
  • Fidelus has done a very thorough job with our implementation in a friendly, helpful way.

    Andrew Protain
    Andrew ProtainDonorschoose.org
  • Fidelus has been very easy to work with and extremely professional. Their work ethic is amazing and their technical ability is superb. Would recommend in a heartbeat!

    César Bocanegra
    César BocanegraDonorsChoose.org
  • Your support team has been excellent; this is the level of expertise I was looking for.

    Michael Gasparino
    Michael GasparinoPatterson Belknap Webb & Tyler

Some of our Happy Clients

News & Events

  • NYC Tech News: Predators Could Be Accessing Baby Monitors
    NYC Tech News: Predators Could Be Accessing Baby Monitors
    Security and transportation seized the headlines this week as parents discovered predators peeking through baby monitors and the Metropolitan Transportation Authority introduced a new 10-car open subway. Elsewhere in New York, CBP agents installed new facial recognition terminals, Samsung introduced plans to create a new virtual reality studio and world-renowned rideshare app Uber slashed New York City prices to become the cheapest cars in town.
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  • New York City Transit Gets $8 Billion Tech Upgrade
    New York City Transit Gets $8 Billion Tech Upgrade
    This week, several developments were made to fix deficits in New York City technology. Most notably, Governor Cuomo announced that all underground subway stations will offer Wi-Fi and cell service by early 2017. Other announcements in New York City technology include a outage-proof Wi-Fi network, an app that allows others to summon Lyft for seniors without smartphones and a new drone retail store. Also, the New York State Assembly renewed the call to compromise data encryption on mobile devices.
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  • Subway to Get Wi-Fi in 2016 and More New York City Technology News
    Subway to Get Wi-Fi in 2016 and More New York City Technology News
    The Latest New York City Technology News of 2016 Brings Real Innovation New York City is often at the forefront of new technologies and their practical applications because the city is an ideal testing ground for finding out how theoretical advances work in urban environments. The latest round of top news stories includes making the NYC transit system mobile and modern to keep pace with other global metropolitan areas. Self-driving cars, virtual reality, replicator machines for building surgical parts and smart refrigerators are also among the top New York City technology stories.
    Read more

Collaboration is our business

Fidelus, located in New York City, is a technology company focused on bringing unified communications and collaboration to companies. Specializing in Microsoft and Cisco solutions, Fidelus engineers, project managers, trainers and solutions architects are all highly specialized to meet the needs of businesses interested in making it easier for team members to communicate across distances and devices.

Specific unified communications and collaboration technologies include:

  • Single number reach allows employees to receive incoming calls to the office desk phone and to cellular devices simultaneously, making it possible to take calls on the way to a client site or on the commute.
  • Instant Messaging (IM) applications like Jabber and Lync give access to chat, voice (soft phone), screen sharing, conferencing, presence and voice messaging, giving companies the ability to interact with the right people at the right time on any device. Jabber and Lync also allow team members to partake in meetings across the globe regardless of distance.
  • Video conferencing and telepresence technology allows teams to collaborate face-to-face whether separated by rivers or continents. Utilized with IM applications, teams can never skip a beat.

Imagine a time and place where you can make your technology work for you. Take technology with you in your pocket and connect offices across the country so vividly you could be sharing a table. That time is now. Let Fidelus guide you to today’s technology and experience the difference.

Real World Collaboration
DonorsChoose.org, an online charity with locations in both NYC and San Francisco, was in need of a technology upgrade. Fidelus deployed a full solution catering to the client’s unique environment by utilizing the entire professional services team. Fidelus advanced all aspects of the client’s Unified Communication and Collaboration infrastructure by giving the network an overhaul, improving the LAN and Wifi structure and enhancing the existing telephony. To ensure DonorsChoose.org team member were prepared for their new technology, Fidelus trainers from the Adoption and Evolution team conducted Cisco phone training sessions that catered specifically to the functionality of the 8945 IP phone and the everyday office scenarios. Read full case study.

Awards & Certifications

Cisco Partner Summit 2013 Outstanding Solutions Partner US/Canada: East
Venture Tech Network 2010 11th Annual Spotlight Award Ingram Micro Top Sales Growth – US
Cisco Partner Summit 2009 – 2008 US/Canada Vertical Partner of the Year
CIPTUG 2008 Annual Conference Best Healthcare Application
CIPTUG 2008 Best of Show
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