New York, NY (November 1, 2011) - Fidelus Technologies, LLC, a leading provider of Unified Communications and Collaboration solutions, announced today the re-launch of Fidelus Console Operator, an easy-to-use replacement to Cisco Attendant Console.
Fidelus Console Operator is a desktop application allowing end-users to handle large volumes of calls and transfer them into the appropriate user. The application also gives receptionists the ability to see real-time availability for all users in the directory. It is a cost effective replacement to Cisco Attendant Console which is no longer supported following the release of Cisco Unified Communications Manager version 8.
New in this release of Fidelus Console Operator are customizable directory fields, ability to import directory using a spreadsheet and more.
"This new release incorporates feedback from many of our existing clients and reseller partners" commented Vlad Hrabrov, VP Software Engineering "We believe this version to be a high-quality replacement to many of the core features found in Cisco Attendant Console"
For more information on Fidelus Console Operator or to download a free trial visit www.fidelus.com/fco or call us at 1 (866) FIDELUS.