Fidelus News

New York, NY (April 23, 2012) - Fidelus Technologies, LLC, (Fidelus) a leading provider of Unified Communications & Collaboration Solutions announced today they are participating in the “Jabber for Everyone” program announced by Cisco Systems at the Cisco Partner Summit that was held in San Diego, CA from April 16-19, 2012.

The “Jabber for Everyone” program will make presence and instant messaging capabilities along with Cisco Jabber Clients available for no charge to all employees of Cisco Unified Communications Manager (CUCM) customers. Jabber IM client applications and Cisco Unified Presence (on-premises) licenses will be available to Unified Communications Manager customers at no additional license cost. Customers can deploy Jabber IM for their entire enterprise, even for employees not currently using Unified Communications Manager for call control. Users can access Jabber IM across multiple platforms and devices, including Windows, Mac, iPhone, iPad, Cisco Cius, Blackberry, Android, and web applications built using the Jabber SDK.

Features included in the offer:

Cisco currently anticipates this program will officially launch in late May 2012. Fidelus intends to share more information with interested parties as it becomes available. If you have any questions you may reach us at solutions@fidelus.com or via phone at 1-866-FIDELUS (1-866-343-3587)

One of our newest applications, Fidelus Global Directory is a user-friendly replacement to the out-of-the-box directory found on most Cisco IP phones which requires multiple key presses for each letter.

Beta users of the application have found many benefits including faster directory search, simplified character entry and single location of directory information

Another major benefit that most clients don't realize is that Global Directory can also help you save on (or even eliminate) the cost of international calls within your firm. By using the applications simple T9 search to find contacts outside your market you can automatically route calls through the WAN thus saving on up charges from your phone carrier

For example a major finance firm based in NYC has offices connected by directory in the US, UK, Australia, and Japan. Currently to dial internationally they must start with country code than local code followed by phone number, with Fidelus they can take out these steps by using push button or 4 digit dialing to call out. More importantly though this client can now auto route calls through the WAN instead of PSTN thus eliminating the carrier charge.

Current clients of Fidelus that have used the app have seen hundreds even thousands of dollars in savings from using this application. To join the group please visit http://www.fidelus.com/software/globaldirectory/index.html and download a free trial!

Learn more about Fidelus software on our website at www.fidelus.com or contact us at solutions@fidelus.com

New York, NY (April 5, 2012) - Fidelus Technologies, LLC, a leading provider of Unified Communications Software solutions, announced today the launch of Fidelus Console Operator version 2.0, an easy-to-use replacement to Cisco Attendant Console.

Fidelus Console Operator (FCO), a recent winner of the 2011 Unified Communications Excellence Award from TMC Net, is a desktop application allowing end-users to handle large volumes of calls and to transfer them to the appropriate user. The application gives operators and executive assistants the ability to see real-time availability for all users in the directory. It is a cost-effective replacement to Cisco Attendant Console, which is no longer supported following the release of Cisco Unified Communications Manager version 8.

Key features in the 2.0 release include:

“Our product and engineering teams are pleased to offer the second release of our popular Fidelus Console Operator Application to customers and partners, with whom we have collaborated on key features,” said Vladimir Hrabrov, VP of Software Engineering. “We also look forward to welcoming the large group of new customers eagerly awaiting this release.”

The Console Operator application is part of Fidelus’ ongoing strategy to design turnkey applications that enhance the end-user Unified Communications experience by streamlining their daily work processes. These applications bridge the gap between Cisco hardware functionality and end-user business requirements. Also recently introduced are the Global Directory, Remote Phone Control, and Provisioning Manager Express applications, all of which are available for download on www.fidelus.com

For more information on Fidelus Console Operator or to download a 30-day free trial visit www.fidelus.com/fco or call us at 1 (866) FIDELUS. Training and configuration materials for current clients upgrading to version 2.0 can also be found at www.fidelus.com/fco or by contacting your account manager.

About Fidelus Software

Fidelus software is designed for you. We build easy-to-use, cost effective applications all in an effort to improve business processes for our clients and embed Unified Communications and Collaboration solutions into daily process. Fidelus applications improve your business processes by streamlining repetitive/tedious processes, and increasing employee efficiency.

New York, NY (April 2, 2012) - Fidelus Technologies, LLC, a leading provider of Unified Communications Software solutions, announced today the launch of Fidelus Global Directory, the quick way to search for, locate, and contact colleagues within your company. It is intended to be a user-friendly replacement to the out-of-the-box directory found on most Cisco IP phones which requires multiple key presses for each letter.

Features in this release include:

"Over the course of several years, we've discovered that many clients are dissatisfied with the standard directory search features of Cisco IP phones," commented Vladimir Hrabrov, VP of Software Engineering. "Beta users of our application have enjoyed increased adoption and productivity through the streamlined directory search options available within Fidelus Global Directory."

The Global Directory application is part of Fidelus’ ongoing strategy to design turnkey applications that enhance the end-user Unified Communications experience by streamlining their daily work processes. These applications bridge the gap between Cisco hardware functionality and end-user business requirements. Also recently introduced are the Fidelus Console Operator 2.0, Remote Phone Control, and Provisioning Manager Express applications, all of which are available for download on www.fidelus.com

For more information on Fidelus Global Directory or to download a 30 day free trial visit www.fidelus.com/globaldirectory or call us at 1 (866) FIDELUS. Training and configuration materials for current clients upgrading to version 1.0 can also be found at www.fidelus.com/globaldirectory or by contacting your account manager.

About Fidelus Software

Fidelus software is designed for you. We build easy-to-use, cost effective applications all in an effort to improve business processes for our clients and embed Unified Communications and Collaboration solutions into daily process. Fidelus applications improve your business processes by streamlining repetitive/tedious processes, and increasing employee efficiency.