Fidelus News

The benefits of IP phone systems are no longer in question. Web-enabled telephony solutions are not only more cost-effective, scalable and flexible than traditional PSTN service, they also provide the next-generation unified communication software that companies need to thrive in today's economy.

In fact, the only real concern with IP phones is that, as connected devices, they must be provisioned and controlled by an IT administrator. This can be troublesome for small or disparate organizations that don't have IT personnel onsite at every facility.

Fortunately we recently released version 2.0 of its Remote Phone Control solution, which enables administrators to control and troubleshoot Cisco phones from any remote location.

With our Provisioning Manager Express and Remote Phone Control software, organizations can scale and provision in minutes rather than weeks. Administrators can also offer real-time IT support no matter where they are located, leading to improved end user adoption and overall satisfaction.

New features offered in version 2.0 include a more streamlined and intuitive interface, tools for connecting multiple phones simultaneously and the option to change backgrounds on Cisco phones directly from the application.

The redesigned Remote Phone Control solution is just one component of our comprehensive software suite, which includes the Fidelus Console Operator – a UC application that works in conjunction with your IP phone – and the Provisioning Manager Express, proven to simplify the task of adding user configurations into a simple web-based interface.

Developed as a replacement to the end-of-life Cisco Attendant Console, the Console Operator provides a cost-effective way to turn any Cisco phone into a highly connected multi-line communication system.

The final piece to the software suite is the Fidelus Global Directory, a user-friendly UC app designed to help employees search for, locate and contact colleagues within the company with minimal effort. Each software solution is available as a free trial.

Do you have clients looking for a replacement to the end-of-life Cisco Attendant Console? Or are you a end-user looking to save money and time with the latest in Unified Communications software solutions? Fidelus has an answer for you! On Wednesday, May 9th at 2pm Eastern time, Fidelus' expert team of Software Solutions consultants will be hosting a free webinar highlighting the latest in UC technologies. The webinar will focus on Fidelus Console Operator 2.0, the lightweight replacement for Cisco Attendant Console and Fidelus Global Directory, the application designed to make it easier to locate, and contact colleagues within your firm.

Fidelus Console Operator 2.0

The recent winner of the Unified Communications Excellence Award from TMC Net, Fidelus Console Operator (FCO) is the lightweight, easy-to-use replacement for Cisco Attendant Console. The 2.0 release which recently launched includes many new features including

Fidelus Global Directory

Fidelus' newest application, the global directory allows end-users to locate, and contact colleagues within their firm quicker and with less pain compared to the out-of-the-box directory found on Cisco IP phones. With forced call over the PSTN network Fidelus Global Directory also reduces international dialing expenses within your firm. Large companies may save up to tens of thousands in expenses per year with the Global Directory's easy-to-use international dialing rules, along with greater employee productivity, and satisfaction.

Sign up Today

To register for the Fidelus Software Webinar on May 9th please click here. For a limited time Fidelus is also offering free trials of all software products, to get started download Fidelus Console Operator and Fidelus Global Directory

Contact Us

You may contact Fidelus anytime at solutions@fidelus.com or (212) 616-7800.

Fidelus is proud to announce the release of Fidelus Global Directory, the latest application from our Software Engineering group which has also recently released the Fidelus Console Operator, our simple replacement for those looking to replace Cisco Attendant Console. Fidelus Global Directory is a user-friendly replacement to the out-of-the-box directory found on most Cisco IP phones.

The application is designed to increase resource efficiency, improve communications, and provide one single location to store all directory information. The benefits of the system include easy to administer interface, user-friendly features, recognition of international characters, and ability to copy info from your current Active Directory.

Join our trainer Lynn for a step-by-step walk through of the application on our webpage at www.fidelus.com/globaldirectory

To get started download a free trial from our website at Free Global Directory Trial 

Learn more about Fidelus software at www.fidelus.com/software