Category Archives: Collaboration Technology

How Unified Communications Can Boost Your Business in 2021

UC Solutions

“Reality…” said Robin Williams, “…what a concept.” Our reality…today, and for the foreseeable future…is that remote, distributed workforces are here to stay; and, that businesses have to deploy tools and digital-friendly processes if they want to remain competitive. Wherever they are, whatever the time and whatever their title, your people have to be able to […]

Connect With Family! And No, Not the One’s You’re Stuck At Home With :)

I had a great experience last night connecting with family in New York, Connecticut, Texas, and California. Mom, bro, Aunts, Uncles and cousins! It was actually beautiful. Everyone was excited and happy to see and hear from each other, and connect in a way that is as close to as in-person as we can get.

The Hardphone vs. Softphone VoIP Debate

women using the cloud

Voice over Internet Protocol, or VoIP, is technology that makes it possible to use the IP network to make phone calls with IP or VoIP phones. VoIP phones are either hardphones or softphones. What’s the difference between the two categories of phones and how do you choose the right IP phone for your business’ needs? […]

The 3 Elements of an Effective Unified Communications and Collaboration Strategy

The 3 Elements of an Effective Unified and Collaboration Strategy

As businesses begin to transform their communications from telephony to a unified communications and collaboration (UCC) strategy, they achieve the benefits of lower costs and increased productivity. Organizations require strong communications and collaboration for success. It encourages effective interactions between team members and enables remote employees to communicate as though they are in the same […]

Tired of Putting Out IT Fires?

Fidelus Blog: Tired of Putting Out IT Fires?

We can probably all agree that technology is amazing when it does what it’s supposed to do.  It can help us collaborate with co-workers, vendors, and clients even if we’re in different locations. Technology can automate routine processes to save time, and make it possible to find information with a few clicks of the mouse. […]

Tired of Putting Out IT Fires?

Fidelus Blog: Tired of Putting Out IT Fires?

We can probably all agree that technology is amazing when it does what it’s supposed to do.  It can help us collaborate with co-workers, vendors, and clients even if we’re in different locations. Technology can automate routine processes to save time, and make it possible to find information with a few clicks of the mouse. […]

Your IT Department is Capable of Doing So Much More with Managed Services Support

Supplementing your existing IT team with the help of a managed services provider is sometimes the key to success. Sometimes we just can’t find the employees to correctly fulfill a position.  Sometimes there is just too much work for the current staff to handle, but not enough to justify hiring an additional employee. Perhaps a particular […]

Why Your Business Needs Video Conferencing

Video conferencing was once only used for major corporations, and even then, it was mostly just the top executives. Today, 76% of organizations use video conferencing solutions in the workplace, and 56% say they participate in video calls on a weekly basis. Video conferencing offers all businesses a variety of benefits that range from increased productivity, […]

Consistent User Experience Improves Communication from Any Location

Collaboration tools should provide steady and consistent utilization no matter the location

User experience matters greatly in all aspects of business but it matters even more when trying to communicate effectively from multiple locations. Your team should have a consistent experience from any location and any device. If the quality of audio or video is substandard, that leaves the door open for miscommunications, poor first impressions with […]

Communication Tools That Grow with Your Organization

Meeting the needs of the modern workplace requires communications that grow alongside your organization. A start-up business doesn’t need and often can’t afford a full on-premises communications suite, but it needs a solution that allows it to grow as the business grows without having to continually invest in new. There are some cloud-based communications solutions offering scalability […]