Client Matter Codes

Fidelus Technologies, LLC specializes in providing Unified Communications Consulting, Integration, Training, Application Development, and Support Services. Fidelus offers a broad range of flexible service options to best suit our clienteles comprehensive communication needs.

The Application Development Team at Fidelus works exclusively on customized integrated applications that enhance the way you do business. With Fidelus' Client Matter Code Application, you program your most frequently used codes directly into your phone and choose the code prior to making a billable call. Once programmed, this solution can dial the entire phone number, including the code, for easy dialing.

Overview

• Efficiently manage call accounting and billing for specific clients
• Increase revenue by accurately capturing billable time

Functionality

• Users can add, delete and invoke frequently used Client Matter
• Service is accessible via a URL link button
• Each device profile that subscribes to the service will pass a username and service parameter.

Features

• Client Matter Codes are individually programmed into your phone and accessed through the Services key
• When selected the phone automatically dials the Client Matter Code
• Codes can be 32 characters in length
• Phone numbers can be added after the Codes for easy one touch dialing

System Requirements

Web server running Apache, PHP and MySQL