Enhanced Directory Services
The Fidelus Application Solutions Team (FAST) works exclusively on turn-key and customized integrated applications that streamline business process by embedding Unified Communications solutions into operational workflow. Leveraging Cisco’s IP Phone, FAST’s Enhanced Directory Services solution enables users to quickly retrieve information regarding employees within your organization with a quick and easy on-screen form (similar to a blackberry©) significantly increasing the usability of the directory feature.
Today, many organizations have challenges when searching for employees using the standard IP Phone corporate directory search. Standard directories associate several letters on a phone with one number and choosing a letter could require multiple key presses. This is a time consuming, inefficient method and results in a lack of usage of this important feature.
The FAST Enhanced Directory Services solution is a search form designed to decrease the amount of time spent searching for an employee and their associated extension. The solution allows employee names to be searched by entering a single key press for a letter, as opposed to the multi press approach used in most directory search forms. Customized search fields can be created so that more search options are available, such as office or region.
- Improves end user satisfaction
- Quick and Easy searching
- Saves time
- Enhances collaboration
The FAST Enhanced Directory Services solution turns a monotonous, time consuming task into a quick and easy process. The search form is customizable to fit a broad range of business requirements and preferences. The solution enables employees to spend their time more efficiently and with less frustration, which ultimately leads to increased satisfaction and productivity.- Web server running Apache 1.3, PHP 5 and MySQL 5
- CUCM 4.x,6.x,7.x
Discover how the FAST Enhanced Directory Services solution can help your organization save time and more efficiently locate needed employee extensions. Contact our specialized Application Development Team today at 1-866-FIDELUS or solutions@fidelus.com.
