Fidelus Technologies, LLC is a leading provider of Unified Communication and Collaboration Adoption & Migration Consulting Services, Project Planning, Design, Implementation & Optimization, Advanced Unified Communications Support Services, Turnkey and Custom Application Development and Advanced Training. Headquartered in New York City, Fidelus focuses on Unified Communications solutions and how they integrate into business processes.
Our Culture
At Fidelus our employees are our most important asset and we cultivate a highly collaborative environment. Fidelus' bright, young team is committed to the highest level of customer service to guarantee 100% client satisfaction. These high levels of customer satisfaction are attributed to Fidelus' culture and the quality of our workforce. In recent internal surveys, over 95% of employees site a highly positive environment, high value of the quality of work of their peers, and an opportunity to learn and grow within the company.
Fidelus is seeking motivated and energetic team players to join our progressive and rapidly growing company.
Project Manager
- posted November 19, 2009
This position requires extensive project management experience in leading teams and facilitating external and internal communication throughout the Unified Communications deployment processes from pre-sales to project conception, through integration, testing, quality assurance and delivery. Must be able to understand the scope of large scale Unified Communications and its dependencies and be able to develop and execute a plan which maximizes engineering productivity while minimizing overall program risk. Must possess a strong background in the Unified Communications deployment process, a working knowledge of project management strategies and techniques, as well as a successful record of on-time delivery of complex Unified Communications deployments. Must be able to assume a critical decision-making position and interface with senior management on a continuous basis.
Unified Communication Support Engineer
- posted December 4, 2009
As a Team Member within our 27x7x365 Unified Communications NOC, you will be providing tier 2-3 top level remote support for a globally disperse client base. A team member must be able to multitask, prioritize and excel in a fast paced team orientated environment. You will be expected to remediate or implement work arounds for high priority incidents in a timely manner within production environments and ultimately provide a root cause analysis.
Solutions Architect (Pre-Sales Engineer)
- posted November 19, 2009
Assist account teams in developing and presenting technical solutions that solve business challenges for clients and prospects. This individual will also play a key role as a liaison between the sales and other technical teams within the company.
Account Manager
- posted November 19, 2009
This position requires the ability to develop and manage complex sales situations and large projects. The candidate must be capable of delivering business value to an account and build on existing customer relationships. Candidate must have both the sales skills and technical knowledge to make presentations and lead customer discussions to advance the sales process. Along with sales planning, this position is responsible for meeting quarterly sales quotas, and developing and executing sales strategies and tactics that maximize Fidelus’ market presence and revenue growth.
Solutions Architect Manager
- posted November 16, 2009
Assist account teams and provide technical pre-sales leadership in communicating Fidelus and vendor capabilities to clients and prospects, as well as communicating client technical requirements to the internal technical teams. In addition, provide support and guidance and continue to build the existing Solutions Architect team.
