Unified Personal Communicator 

INTRODUCTION

Cisco Unified Presence (Presence) consists of a SIP presence engine and a SIP proxy function. The SIP presence engine collects user capabilities (ability to support voice, video, instant messaging, and Web collaboration) and user information (such as busy, idle, away, or available status) and complies the data in a repository for each user. The repository is accessed by the applications and features that each user employs. The SIP proxy function facilitates efficient and accurate routing of both presence and general SIP messaging through the enterprise.

Cisco Unified Personal Communicator (Personal Communicator) is a desktop computer application that helps enable more effective communications. With Personal Communicator, users can access voice, video, document sharing, and presence information-all from a single rich-media interface. Users can easily connect to important communication tools virtually, anywhere, and anytime. Users can check the availability of colleagues in real time and easily search directories to locate important information and initiate communications.

FEATURES

• Communication integration - Single intuitive interface for voice and video calls, voice mail playback, Web conferencing, and integrated directories.
• Instant messaging - Chat in real time with employees.
• Presence - View real-time availability of other Personal Communicator users. Set out-of-office alerts, display free and busy availability based on your Microsoft Outlook Calendar, and show "busy-on-the-phone" when you are logged out.
• Unified contact list - Search the corporate directory from one easy-to-use interface to locate contacts quickly.
• Integrated voice and video calling - Ideas are exchanged face-to-face with a coordinated video display on the PC screen and audio conversations with the Softphone.
• Media escalation - Add communications methods during a session-add video to an existing audio session or Web conferencing to an existing audio or video session.
• Click-to-call - Dial from the contact list, using the Personal Communicator toolbar or directly from your Microsoft Outlook toolbar. Simply click-to-call.
• Conferencing - Create multiparty voice or video conferencing sessions by merging conversation sessions using the Personal Communicator intuitive interface. There is no need to use a separate conference bridge. Launch a Web conferencing session at a moment's notice to share content, such as presentations, with others.

BENEFITS

• Options to use Microsoft Windows Vista, Microsoft Windows XP, or the Mac OS X operating system to run Personal Communicator.
• The Personal Communicator client and Presence server communications are now secured using Transport Layer Security (TLS).
• Intercluster interoperability provides interdomain and intercluster routing capabilities and allows users to add buddies outside of the Presence cluster and still exchange presence information as well as instant messaging.
• Presence allows Microsoft Outlook and Microsoft Exchange calendaring information to be extended to the Personal Communicator clents.