customer success stories

Unified Communication. Effortless connections. Effective Collaboration.

Fidelus Enterprise Cloud

Unlock Your Team's Potential

Professional Services

Fidelus offers a wide range of Project-based, Information Technology services tailored to meet the cultural and business needs of medium to enterprise businesses.

Managed Services

Fidelus Managed Services are a flexible, 24x7x365 extension of your in-house IT team.  Tier 1 through Tier 3 Engineers are U.S.-based for the highest level of service.

Procurement Services

Fidelus expert Solution Architects & Sales Operations teams can advise & assist with your technology purchases to ensure your business requirements are met.

Your Technology Partner

Fidelus, headquartered in New York City, is a Professional & Managed Information Technology Services company focused on customer success and deep expertise.  Our services provide seamless Networking, Data Center, Wireless, Security, and Unified Communications expertise to your organization.

We focus on a culture of shared values, which brings great people together.  The Fidelus team takes pride in the services we provide to you, which leads to a uniquely high level of customer service.

Fidelus has a consultative, lifecycle approach that includes requirements gathering, assessments, solution design, planning, full project management, Engineering and, Adoption & Evolution (training) services, to support your organization with new technology implementations and associated adoption efforts.  From there, if appropriate, our Managed Services team can act as a 24x7x365 extension of your team, providing proactive monitoring, troubleshooting, fault resolution, and systems upgrades, as an extension of your team.

Customer Success Story



Large, multi-site law firm serving international clients needed a new communication system, IT support, and Managed Network Services for offices across the United States.

Trust in Fidelus

At Fidelus, we are passionate about safeguarding our clients’ privacy.  In today’s world, populated by hackers with a mission is to disrupt business, we have a strict policy not to publish client or associated personnel names, which is why our stories and case studies do not include this information.

Our clients have generously allowed us to tell their stories.  In return we offer them anonymity.

When you engage Fidelus, we can provide you with references who have agreed to speak with our prospective clients.

Our clients value our privacy policy.  It protects their businesses as it will protect your business when you partner with Fidelus.

Awards & Certifications

Software & Technology Awards 2015 Best Unified Communications
Cisco Partner Summit 2013 Outstanding Solutions Partner US/Canada: East
Venture Tech Network 2010 11th Annual Spotlight Award Ingram Micro Top Sales Growth – US
Cisco Partner Summit 2009 – 2008 US/Canada Vertical Partner of the Year
CIPTUG 2008 Annual Conference Best Healthcare Application
CIPTUG 2008 Best of Show

Professional Services Managed Services Procurement Services