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Fidelus Technologies

has been named

Best Unified Communications

Company in the USA

by Corporate America magazine

Learn Why

Dedicated Support

From our New York City office, we are on call so you don’t have to be. The health of your Unified Communications practice is our business.

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Technology Adoption

Our Unified Communications training experts make it easy for your team to adopt Unified Communications like voice, video and chat technologies.

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Advisory Services

We are your trusted advisors to make leveraging Cisco’s collaboration tools easier—so your team can focus on business.

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Customer Success Story

Alan Konigsberg of Levy Konigsberg, LLP explains how Fidelus improved his firm’s communications.

Client Testimonials

  • Fidelus is a great company. They are extremely knowledgeable on Cisco products and services. Their customer service is second to none.

    Brian Wright Fox Rothschild
  • Fidelus has done a very thorough job with our implementation in a friendly, helpful way.

    Andrew Protain
  • Fidelus has been very easy to work with and extremely professional. Their work ethic is amazing and their technical ability is superb. Would recommend in a heartbeat!

    César Bocanegra
  • Your support team has been excellent; this is the level of expertise I was looking for.

    Michael Gasparino Patterson Belknap Webb & Tyler

Some of our Happy Clients

News & Events

Collaboration is our business

Our Company

Fidelus, located in New York City, is a technology company focused on bringing unified communications and collaboration to companies. Specializing in Microsoft and Cisco solutions, Fidelus engineers, project managers, trainers and solutions architects are all highly specialized to meet the needs of businesses interested in making it easier for team members to communicate across distances and devices.

UCC Technologies

Specific unified communications and collaboration technologies include:

  • Single number reach allows employees to receive incoming calls to the office desk phone and to cellular devices simultaneously, making it possible to take calls on the way to a client site or on the commute.
  • Instant Messaging (IM) applications like Jabber and Lync give access to chat, voice (soft phone), screen sharing, conferencing, presence and voice messaging, giving companies the ability to interact with the right people at the right time on any device. Jabber and Lync also allow team members to partake in meetings across the globe regardless of distance.
  • Video conferencing and telepresence technology allows teams to collaborate face-to-face whether separated by rivers or continents. Utilized with IM applications, teams can never skip a beat.

Imagine a time and place where you can make your technology work for you. Take technology with you in your pocket and connect offices across the country so vividly you could be sharing a table. That time is now. Let Fidelus guide you to today’s technology and experience the difference.

Case Study

Real World Collaboration, an online charity with locations in both NYC and San Francisco, was in need of a technology upgrade. Fidelus deployed a full solution catering to the client’s unique environment by utilizing the entire professional services team. Fidelus advanced all aspects of the client’s Unified Communication and Collaboration infrastructure by giving the network an overhaul, improving the LAN and Wifi structure and enhancing the existing telephony. To ensure team member were prepared for their new technology, Fidelus trainers from the Adoption and Evolution team conducted Cisco phone training sessions that catered specifically to the functionality of the 8945 IP phone and the everyday office scenarios. Read full case study.


Awards & Certifications

Software & Technology Awards 2015 Best Unified Communications
Cisco Partner Summit 2013 Outstanding Solutions Partner US/Canada: East
Venture Tech Network 2010 11th Annual Spotlight Award Ingram Micro Top Sales Growth – US
Cisco Partner Summit 2009 – 2008 US/Canada Vertical Partner of the Year
CIPTUG 2008 Annual Conference Best Healthcare Application
CIPTUG 2008 Best of Show