Author Archives: The Fidelus Team

Scalability and Accessibility: Unified Communications as a Service

Unified communications as a service (UCaaS) is revolutionizing how companies operate and employees communicate with each other. But how does it actually work, and what are the advantages of rolling out UCaaS across your organization? We answer these questions and more below.

Cisco Is Updating their Collaboration Suite

cisco colaboration

Cisco has announced new products for their collaboration suite, including a 4k Webex Desk Camera, Webex Room Navigator, and a new lower price on the Webex Desk Pro. Cisco’s product lineup offers collaboration and control, from office conference rooms to remote workstations worldwide. With many employees now working remotely, Cisco’s Desk Pro can be utilized […]

Fidelus Women’s Week & International Women’s Day

women's day

March 8th is International Women’s Day. A day to celebrate the social, economic, cultural, and political achievements of women. International Women’s Day also marks a call to action for accelerating gender equality. In the same spirit, the second week of March at Fidelus is now “Women’s Week.” “Women’s Week” will be a week of recognition […]

How Unified Communications Can Boost Your Business in 2021

UC Solutions

“Reality…” said Robin Williams, “…what a concept.” Our reality…today, and for the foreseeable future…is that remote, distributed workforces are here to stay; and, that businesses have to deploy tools and digital-friendly processes if they want to remain competitive. Wherever they are, whatever the time and whatever their title, your people have to be able to […]

This Will Be the Next Communications Evolution

communication and collaboration

INTRODUCTION In two to three years, our experience communicating digitally (i.e., making and receiving even basic mobile calls) will be very different from our experience today. Communication will be more effective and drive better outcomes. PROBLEM STATEMENT Technology is moving at a blistering pace, from both a physical computing power and software perspective. In conjunction […]

Building Long-Term Relationships with Fidelus-Class Service

We believe relationships are the most important part of life. While delivering high-quality personalized service, we build meaningful and lasting relationships. These relationships provide a strong foundation for joint successes. This begins with our first interaction, knowing that every interaction with a team member or client is an opportunity to make an impression.  Until a […]

Meet Jacqueline Shorrock – A Heroes For Heroes Hero

veteran's path

Jacqueline Shorrock, Caring For Our Caregivers…  Over the past several months Jacqueline has been supporting our caregivers on the front lines of this pandemic by introducing practices that help manage the stress and anxiety that comes with the territory.  More specifically, she is working with Intensive Care Nurses from Memorial Sloan Kettering & St. Luke’s […]

The Importance of Unified Communications Today – Infographic

unified communications solutions

Collaboration Technologies Are Evolving Advances in collaboration technologies are driving efficiencies within companies, enabling them to outpace competition by improving the quality and speed of communication – creating real-time, rich interactions that customers and employees have come to expect. Is Your Business Evolving with Them? Forward-thinking companies are leveraging instant messaging, presence, unified video, screen […]