Jacqueline Shorrock, Caring For Our Caregivers… Over the past several months Jacqueline has been supporting our caregivers on the front lines of this pandemic by introducing practices that help manage […]
EVERYBODY says they deliver great service, but few actually do. Think of the few brands that are synonymous with exemplary service: The Ritz Carlton, The Four Seasons, Disney, Zappos. How […]
In today’s marketplace, can organizations choose between a broad spectrum of communications software vendors and providers? Are their products and services, in many cases, very similar? Yes. However, companies are […]
Effective remote communication has become one of the most essential requirements in managing a successful business today.
I had a great experience last night connecting with family in New York, Connecticut, Texas, and California. Mom, bro, Aunts, Uncles and cousins! It was actually beautiful. Everyone was excited and happy to see and hear from each other, and connect in a way that is as close to as in-person as we can get.
In two to three years, our experience communicating digitally (i.e. making and receiving even basic mobile calls) will be very different from our experience today. Communication will be more effective […]
Meet Jacqueline Shorrock – A Heroes For Heroes HeroNovember 19, 2020 - 3:26 pmJacqueline Shorrock, Caring For Our Caregivers… Over the past several months Jacqueline has been supporting our caregivers on the front lines of this pandemic by introducing practices that help manage […]
Fidelus-Class ServiceNovember 9, 2020 - 12:00 pmEVERYBODY says they deliver great service, but few actually do. Think of the few brands that are synonymous with exemplary service: The Ritz Carlton, The Four Seasons, Disney, Zappos. How […]