akkadian Console Operator (aCO)

The akkadian Console Operator, available in English, French and Spanish languages, allows a phone operator to efficiently answer and handle multiple incoming and outgoing calls with ease. The user-friendly interface means less learning and adoption time for your operators. Our console application directly replaces the end of life Cisco attendant console making any transition to the Akkadian attendant a smooth process. Increase the communications efficiency Cisco has laid the ground for. This cost-effective attendant console solution provides measurable ROI and reduces total cost of ownership. Download a free trial to get started.

  • Deployment in under 10 minutes
  • Drag and drop functionality
  • Fully integrated presence capability
  • No additional hardware required
  • Available in English, French and Spanish
  • No back-end server requirements
  • Handles heavy call volume with ease
  • Full company directory with search
  • Compatible with Cisco CallManager 7.x, 8.x, 9.x, 10.x, 11.x & BE6K/BE7K

akkadian Global Directory (aGD)

akkadian Global Directory is a Unified Communications application which allows end users to effectively search for, locate, and contact colleagues within your company. akkadian Global Directory is a user-friendly replacement to the out-of-the-box directory found on most Cisco IP phones. Rather than requiring multiple key presses for each letter, akkadian Global Directory utilizes T9 functionality, simplifying the search process.

  • Web-based interface means easy administration
  • Single, unified location of directory information
  • Eliminate international calling costs with automatic WAN network push and four-digit dialing
  • Predictive text decreases search time
  • User-friendly interface and search features
  • International characters & languages support
  • Compatible with Cisco Unified Communications Manager 7.x, 8.x, 9.x, 10.x & BE6K/BE7K

akkadian Provisioning Manager Express (aPME)

Using one, web-based interface, akkadian Provisioning Manager Express takes the tasks of moving, adding, changing and deleting user configurations away from Cisco Unified Communications Manager. The software standardizes the provisioning process through the use of templates, and the simplified process means any resource with security permissions may provision; no experience or certification required. akkadian Provisioning Manager Express exclusively offers features to limit administration by location or security designation. This software offers significant time and cost savings as high-level resources are free to spend time on other tasks.

  • Completely standardized provisioning process
  • Single pane of glass administration across multiple systems
  • 700–800% reduction in time spent on MACD
  • Cisco CallManager configuration tool
  • Secure multi-level administration
  • Confidently offload MACD work to help-desk personnel
  • Decreases margin of error with increased system continuity
  • Compatible with Cisco Unified Communications Manager (CUCM) 7.x, 8.x, 9.x & BE6K/BE7K

Still something you want to know?

Ask a question or schedule a demo to learn more about each individual application. We’ll be happy to demonstrate how Akkadian Labs software can improve Unified Communications and Collaboration within your company.

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