NEW YORK, August 19, 2020 – Three leading professional services firms signed onto Fidelus Technologies Enterprise Unified Communications as a Service (UCaaS) offering across a total of 23 sites in both domestic and international locations. Fidelus worked with each client to assess their communications requirements and will provide an advanced, integrated solution that streamlines communications and maximizes operational efficiencies across each respective organization.
“Being the first company in the world to run our own business on this platform says a lot about how seriously we take customer service excellence,” mentioned Josh Reinmann, CTO of Fidelus. “We simply would not put clients on a mission-critical platform that we are not leveraging ourselves first. This will also lead to a higher level of operational and technical experience.”
“We are extremely excited about our advanced cloud-based unified communications and collaboration offering, Fidelus Enterprise UCaaS, running on Cisco’s UCM-Cloud. This solution enables us to wrap our best-in-class services around Cisco’s best-of-breed communications platform,” stated Ron Rosansky, CEO of Fidelus.
“While the transition to remote work has been relatively seamless for companies with tightly integrated communications platforms, there are many that are using disparate systems and tools for voice, video, messaging, and web collaboration. Disparate systems and disruptions in service have an adverse effect on critical communications, client experience, and overall management. High quality, seamless communications experiences via Fidelus Enterprise UCaaS solves that problem,” stated Matt McDarby, Head of Sales and Marketing at Fidelus.
Built on a foundation of relationships and trust, Fidelus combines nearly two decades of client-focused, personalized service, and subject-matter experts with an average tenure of 10 years to deliver best-in-class, enterprise communication, and networking solutions to organizations globally. Fidelus works with clients to identify best-in-class solutions that meet and exceed business goals and objectives. Fidelus is a Cisco Gold, Master Collaboration, and Master Cloud & Management Services Partner. See more at http://www.fidelus.com.