Our methodology

Process done right

At Fidelus, we are deliberately developmental. This means we focus on educating and training our teammates around the process, always keeping the end goal of our clients’ success in mind. Providing a solution is more than checking off the right boxes. It’s about giving your business the right set of tools to address your organization’s business challenges, streamline operations, and increasing productivity.

Discovery

The only way to find solutions that improve efficiency or productivity is to assess your current workflow and the associated challenges or opportunities.

Strategy

When we have a full understanding of your goals, objectives, environment and overall culture, we can begin constructing a strategy to streamline your communications workflow and optimize your network.

Deploy

With a clear vision of a new communications environment or network, we begin the implementation phase. Our goal is to mitigate risk and optimize outcomes with little to no business interruption.

Support

For almost two decades Fidelus has been there to support the environments we have helped build. This enables clients to focus on other progress IT initiatives while we take care of and optimize the day-to-day operations of the environments we deploy.

Unified Communications Solutions Are Not a CommodityOctober 14, 2020 - 7:15 pm
In today’s marketplace, can organizations choose between a broad spectrum of communications software vendors and providers? Are their products and services, in many cases, very similar? Yes. However, companies are […]
The Importance of Unified Communications Today – InfographicSeptember 8, 2020 - 1:00 pm
Collaboration Technologies Are Evolving Advances in collaboration technologies are driving efficiencies within companies, enabling them to outpace competition by improving the quality and speed of communication – creating real-time, rich […]