Our methodology

Process done right

At Fidelus, we are deliberately developmental. This means we focus on educating and training our teammates around the process, always keeping the end goal of our clients’ success in mind. Providing a solution is more than checking off the right boxes. It’s about giving your business the right set of tools to address your organization’s business challenges, streamline operations, and increasing productivity.

Discovery

The only way to find solutions that improve efficiency or productivity is to assess your current workflow and the associated challenges or opportunities.

Strategy

When we have a full understanding of your goals, objectives, environment and overall culture, we can begin constructing a strategy to streamline your communications workflow and optimize your network.

Deploy

With a clear vision of a new communications environment or network, we begin the implementation phase. Our goal is to mitigate risk and optimize outcomes with little to no business interruption.

Support

For almost two decades Fidelus has been there to support the environments we have helped build. This enables clients to focus on other progress IT initiatives while we take care of and optimize the day-to-day operations of the environments we deploy.

3 types of business communications and the risks they poseMay 19, 2020 - 10:00 am
Modern business communication tools such as IM, email, and file sharing are great for boosting productivity. They can also introduce vulnerabilities, which can lead to expensive problems ranging from lawsuits to reputation damage. Find out what risks each of these communication tools pose and what your business can do to protect itself.
Scalability and accessibility: Unified communications as a serviceMay 14, 2020 - 2:14 pm
Unified communications as a service (UCaaS) is revolutionizing how companies operate and employees communicate with each other. But how does it actually work, and what are the advantages of rolling out UCaaS across your organization? We answer these questions and more below.