When the technology you rely on to run your business is healthy and operating the way it’s supposed to, you can stay focused on business development activities that move your business forward. Small to medium-sized businesses, both with and without their own IT departments, benefit from having IT services outsourced to ensure growth. Reduce downtime and increase both productivity and profitability by outsourcing the day-to-day maintenance of your infrastructure.
Any time your IT team spends managing or dealing with difficult technology problems is time they’re not spending improving your product or company. When your business relies on technology, every minute of downtime costs money, hurts your reputation, and can give your competitors the edge they need to leave you in the dust.
An Extension to Your IT Department
Whether you have a single “IT Guy” managing the technology for your organization or an entire department of employees dedicated to your technical needs, a managed services provider like Fidelus Technologies can help. We become an extension of your own IT team, lending expertise and an extra set of hands to your organization. We aren’t looking to replace your IT staff; rather, we can give your employees the time they need to build your core infrastructure without worrying about maintenance and monitoring needs. We monitor your network 24/7/365 to prevent downtime so your team can put their attention on scaling the business or improving overall efficiency.
Detecting Issues – Before They Cost You Time and Money
When you outsource the monitoring and maintenance of your IT to Fidelus, you can trust that any issues with your systems will be detected before they cause downtime for your employees. Often, we can identify and fix a potential problem before your employees experience any difficulties or lose productivity, helping you save money. A Proactive IT environment drastically reduces downtime.
Automatic Software Upgrades
Waiting for systems to update can cause extensive downtime in an organization. Managed services programs include both maintenance and upgrades to your hardware and software. What does this mean for your team? It means no loss in productivity due to outdated hardware. It means no one is sitting around watching their computer monitor report the status of their updating software.
Fidelus Technologies, based out of New York City is a Professional and Managed Information Technology Services company focused on customer success and business efficiency . Our services provide seamless networking, data center, wireless, security and unified communications expertise for medium and enterprise sized businesses. We have a consultative life cycle approach that includes requirements gathering, assessments, solution design, planning, project management, engineering, adoption and evolution (training) services to fully support the IT needs of your organization.