Tag Archives: Collaboration

MPLS Networks and the Rise of SD-WAN

What is SD-WAN and why is everyone talking about it? How did it become so popular? What benefits does it provide over my current WAN infrastructure? I hope the following information help to answers these questions. A typical network I come across today consists of a couple (or more) data centers and many branch offices. […]

Sustaining a Hybrid or Remote Workforce in 2021

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‘Virtual Office’, ‘Work-from-Home’, ‘Remote Worker’: call it what you want, but it’s here to stay; and if you haven’t already, you need to incorporate it into your 2021 business plan, if only to keep up with your competitors. In this blog, we are going to take a quick look at: 2021 trends. The need for […]

How Do Your Unified Communications Fit Into Your Business Continuity Plan?

Since the mid 2000’s, unified communications within organizations of all industries has been increasingly popular, mostly because of just how effective they can be. Companies that have embraced multiple forms of unified communications are simply more productive than their competitors that do not have or utilize collaboration solutions and strategies. What’s shocking is that despite […]

Use Persistent Group Chat to Optimize Productivity

Use Persistent Group Chat to Optimize Productivity

People hate emails. Seriously. Emails are the devil in the workplace. Sometimes a necessary evil, emails are often forgotten, lost, or flat out ignored. How many times have you sent an email and just never received a response? There is a good chance that you, yourself, have forgotten to respond or even check an email from a […]

5 Considerations When Choosing a Business IM Platform to Encourage User Adoption

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Buying a business communication platform is a big deal for an organization. It can sometimes be a big culture shock and the thought of instant messaging in the workplace will mean something different to each employee of your organization. Some will embrace it, but for the wrong reasons. Some will completely forget about it. Some will flat out resent […]

Your IT Department is Capable of Doing So Much More with Managed Services Support

Supplementing your existing IT team with the help of a managed services provider is sometimes the key to success. Sometimes we just can’t find the employees to correctly fulfill a position.  Sometimes there is just too much work for the current staff to handle, but not enough to justify hiring an additional employee. Perhaps a particular […]

A Good Offense is Your Best Defense: Proactive Managed Services VS Break-Fix

Small to medium-sized business are juggling just as many priorities and demands as a large enterprise, but they don’t have the staff to efficiently tackle all of the tasks. You’re focused on finding and keeping your customers, improving efficiencies to reduce expenses, providing exceptional customer service, meeting compliance and government regulations, and successfully growing your […]

Consistent User Experience Improves Communication from Any Location

Collaboration tools should provide steady and consistent utilization no matter the location

User experience matters greatly in all aspects of business but it matters even more when trying to communicate effectively from multiple locations. Your team should have a consistent experience from any location and any device. If the quality of audio or video is substandard, that leaves the door open for miscommunications, poor first impressions with […]

Managed Services Market to Reach $257 Billion by 2022

According to recent research, the managed services market size is expected to grow from 152.45B USD in 2017 to 257.84B USD by 2022, with an annual growth rate of 11.1% during that forecast period. The contributing factors are growing IT infrastructures, the growing number of compliances and the increase in cloud-based adoption of tools and […]