Professional Services / Project Work:
- Fidelus guarantees two thirds (66%) of the cost of the project if output does not meet expectations.
UCaaS/Managed Services Contracts:
- Fidelus is committed to providing a free month following the contract term if we cannot rectify issues within our control in 30 days after escalation to management.
Fidelus’ project team, our leadership, and the overall organization is committed to your success. As such, we commit that if our deliverable does not reflect the value you expect, we will refund the fees associated with your project as described above.
